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Privacy Policy

In this Privacy Policy “we” and “us” refer to O'Brien Glass Industries Limited ACN 000 022 275 and its associated entities and “our” has a similar meaning.
Your privacy is important to us. This Privacy Policy sets out principles which apply to any personal information we collect about you, from you or from other sources.
We do NOT sell or disclose your personal information to others for the purpose of allowing them to direct market their products and services.
There are some matters to which this policy does not apply. These are referred to in section 7.

1. Personal Information we collect and hold

Depending on the services you require, the kinds of personal information which we collect and hold include:

  • your name, address and contact details, and address of site of where work is to be provided if different from your address;
  • your credit card and/or payment details;
  • details about your vehicle and if applicable, vehicle leasing arrangements;
  • for services provided under an insurance policy, including details related to your insurance and insurance claim;
  • if you apply for services to be provided on account or if you are a supplier or providing a guarantee – your name, address and contact details and any appropriate financial, licensing or business information. See Credit Information Management Policy;
  • if you apply for a position with O'Brien®, potential information collected includes – your name, address, contact details, employment history, educational details, date of birth, tax information, bank and superannuation details, references, emergency contacts, medical history and medical tests, and any other screening tests or assessments.

You are not obliged to give us your personal information and you may choose to deal with us anonymously or by use of a pseudonym. In these cases, we will take reasonable steps to comply with your request where practical, however, please note that you may not be able to take advantage of some of our services (for example, we would not accept payment from your insurer, nor would we be able to provide glazing services to your home) and where we can provide the services, you will need to pay before the service is provided.